So this is where the adventure begins. We were in the queue (not even half way close) when my sister told me she is about to faint. I told her to quick playing and before I could finish my word, she fainted. That's it. She just fainted. Both my parents and I were thrown into a panic mode. I was trying my best to keep her standing and at the same time finding an exit to bring her out of the humid, semi enclosed queue line. Once out of the queue, I literally carry her to the entrance of the queue ride and told my mum to ask the staff for a wheelchair. Cause I know that at every ride there is a wheelchair standing by for emergency use. So we manage to get a wheelchair, put my sister in it. At this point of time, she is still not awake. The medic were called in and the USS staff was already there given my family and I the best care that they could. It was pure chaos. My sister was not waking up, my dad was shocked and my mum was as panic as ever. We tried to wake my sister up but she was not responding at all.
The medic came after a few minutes. He does her vital checks and he told me that he will need to call for an ambulance. At that point of time, I know that this is a serious one. Long story short, my sister was brought to USS medical centre (if that was what its being called). At that point, my sister was running low on oxygen and the quick thinking staff put on the oxygen mask on my sister while waiting for the ambulance to come. It was torture to see her in that state.
While waiting for the ambulance to come, USS staff, medic and Sentosa park ranger were there helping us in every possible way. So the ambulance came and my sister were sent to Singapore General Hospital. The ambulance had their siren turn on for the whole of the journey. Indicating that it was an emegency. Sentosa ranger help to lead the way up to Vivo City. My parents were being accompanied by USS representative Sunny Lim while I followed my sister in the ambulance.
Arriving at the hospital was another painful wait. Doctor told me that the quick thinking of the medical staff in USS have actually helped my sister. Her brain being low of oxygen could lead to brain injury. On top if that I had the Clementi Police Division officer and Sentosa Park Ranger calling me to check on my sister condition.
I was trying to express my gratitude to the staff involved in the whole ordeal but it seems that it is USS company policy not to reveal their staff name due to confidentiality clause. So here I am saying my grateful thank you to those who have help my family and I, especially my sister.
Thank you from Husuflatif family to:
1. Puss in Boots crew - The girl who had her finger bleed while helping my sister.
2. USS park crew - The guy wearing the blue shirt.
3. USS Medic - The guy in white. Sorry I didn't catch your name but you are a
true hero. Because of you my sister was save from having brain
4. USS security officer - Thank you for calming my dad down.
5. Sentosa park Ranger - Thank you for escorting us.
6. Paramedics - Thank you for your hard work.
7. USS representative - Sunny Lim, Thank you for accompanying my parents to
the hospital and offering us food and drinks.
8. Universal Studios Singapore - Thank you for your concern and congrats on having staffs that is well trained/ professional in handling the situation. A very big thank you for your generosity. I can't think of the word to express my feelings.